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Your Privacy Terms Before You Join

Open your account with a clear view of how dino99 handles your account data, device signals, cookie choices and wallet records tied to Touch 'n Go, GrabPay, Boost…

Account data useCookie choicesWallet record checksMalaysia privacy requests
dino99 Your Privacy Terms Before You Join
HELP PATHS

Privacy Support Without Long Forms

You can ask about privacy matters through the same support paths used for account help, but we route privacy requests to staff who can check identity…

Privacy Email Send privacy requests to [email protected] with your account email and a short description of…
Live Chat Request Use live chat when you are signed in and ask for privacy help.
Wallet Query For Touch 'n Go, GrabPay, Boost dan FPX privacy questions, share the payment reference…
DATA CARE

How We Handle Your Privacy

Our privacy process is practical: collect less, protect access, keep records only for clear reasons and give you a route to ask for changes.

Account data collected

When you open an account, we collect contact detail, login identifiers and account settings.

Cookie choices

Cookies help remember your session, language setting and basic device checks.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX records are handled as transaction references, timestamps and account matching data.

Security checks

We monitor login patterns, failed access attempts and device changes to protect your account.

Retention periods

We keep account and transaction records for as long as needed for service, dispute handling, legal duties and security checks.

Your requests

You can ask to access, correct or delete eligible account data.

Privacy Questions Before Account Access

These answers explain common privacy points before you open or manage an account. They cover what we collect, why payment records are kept, how cookies work, how to ask for changes and what may affect a deletion request.

We collect contact detail, login identifiers, account settings and records created when you use wallet or support functions. We also record device and session data needed for account security and service checks.

We keep payment references, timestamps and account matching details so we can confirm deposits, solve disputes and answer wallet questions. We avoid collecting unrelated documents unless a specific check requires them.

Yes. Contact [email protected] or use signed-in chat with the detail you want corrected. We may verify account ownership first, especially when the request affects login, wallet or security records.

Cookies help keep you signed in, remember settings and support basic security checks. You can control them through your browser, but blocking required cookies may interrupt account access or wallet actions.

We share limited data with partners that support hosting, payments, security, analytics or customer help. They receive only what is needed for their role and must handle it for the stated purpose.

You can request deletion of eligible data. Some records may remain for payment disputes, legal duties or security reasons, and we will tell you which records cannot be removed at that time.

Privacy requests are handled with Malaysian account context in mind. Where account access or eligibility is involved, it depends on local law and is available where local law permits.